ABOUT US

Renesmee’s is an Australian high end label online retailer that currently offers its services worldwide, we also have a UK based returns and dispatch fulfilment centre to help reduce the overall costs to customers in Europe, we’ve teamed up with some of the hottest chic labels designed and created in Australia to hook you ladies up with the hottest fashions from over here and have them delivered with ease directly to your door without troubling yourself over import taxes as we look after this for you (European customers only dependant on delivery method selected). Our goal is to provide both a superior customer experience and tremendous value for our customers, it helps that everything available on the online store is just drop dead gorgeous!.

Renesmee’s has over 12 years of experience in the high end fashion retail industry and is passionate about exceeding your expectations.

Our primary service elements are:

  • We offer styles that are exceptionally good value for money, high quality and highly desirable, our stock is acquired direct from the designers.
  • ALL customers receive the option of free delivery so we cover the delivery costs for you (Unless express delivery is selected).
  • European customers do not have to pay the import duty and tax, we cover this cost for you majority of the time (Unless express delivery is selected).
  • Worldwide and European customers outside of the UK receive a reduced rate on their delivery charge, we cover the bulk of the cost for you.
  • We have a UK returns and dispatch fulfilment centre to reduce your overall costs, predominantly should a style not be suitable, you will not have to pay as much to return the stock back to Australia.
  • We mimic the T&C’s of all the designers we stock so should a style not be suitable and you need to return it you will be offered online store credit and we cover the delivery costs to you (ALL customers) and the import duty and tax (UK and European customers) for those goods supplied from the order placed using the online store credit too.

We love our customers and welcome your constructive feedback and suggestions. Use our Contact Us page to tell us what we’re doing right or what we can improve.